Privacy Policy
1. Introduction
Welcome to Harmony Florals (referred to as "we," "our," or "us" throughout this policy). At Harmony Florals, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, place orders, or interact with our services.
2. Information We Collect
We may collect the following types of personal information:
2.1. Information You Provide: When you interact with our website or services, you may provide us with information such as your name, email address, phone number, billing and shipping address, and payment information when making a purchase.
2.2. Automatically Collected Information: We may collect certain information automatically when you visit our website, including your IP address, device type, browser information, and cookies. For more details on cookies, please see our Cookie Policy.
3. How We Use Your Information
We may use your personal information for the following purposes:
3.1. Processing Orders: To process and fulfil your orders for flowers and related products.
3.2. Communication: To communicate with you about your orders, provide order updates, and respond to your inquiries.
3.3. Marketing: To send you promotional materials, newsletters, and special offers, if you have opted in to receive such communications. You may opt-out at any time.
3.4. Improvement: To improve our website, products, and services based on your feedback and preferences.
4. Disclosure of Your Information
We may share your personal information with the following entities:
4.1. Legal Obligations: We may disclose your information to comply with legal obligations, such as responding to subpoenas or law enforcement requests.
5. Your Rights and Choices
You have certain rights regarding your personal information:
5.1. Access: You can request access to the personal information we hold about you.
5.2. Correction: You can request corrections to inaccurate or incomplete personal information.
5.3. Deletion: You can request the deletion of your personal information.
5.4. Opt-Out: You can opt out of marketing communications at any time.
6. Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no data transmission over the internet can be guaranteed to be 100% secure.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on our website.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at contact@harmonyflorals.co.uk.
Last Updated: 25.09.2023
